At Parikshanam, your privacy matters. This policy explains how we collect, use, and safeguard your information when you use our platform.
1. Information We Collect
When you sign in with Google we receive your name, email address and profile photo. You tell us your class level and a parent's mobile number, which we use to tell them when new courses, sample papers and results are out. We store the courses you enrol in, the lessons you finish and your answers to sample papers. When you download a Young Scientist Challenge certificate, the name, roll number, class and result printed on it are sent to our server to create the PDF; we do not keep a copy. If you allow notifications, we store a push token for your device.
2. How We Use Your Information
We use your information to run your account, show courses and sample papers for your class, prepare challenge merit lists and contact the students on them, generate certificates, send course-related notifications and keep the platform secure. We do not sell your personal data and we do not show advertising.
3. Analytics and Crash Reports
The app and website send usage events, such as which screens you open and which lessons you watch, together with error and crash reports and technical details such as device model, operating system, app version and IP address, to PostHog, our analytics provider. These are linked to your account ID so we can understand how the platform is used across the app and the website. We do not send your name, email address, phone number or roll number to PostHog. On the website, PostHog may record your session with all text and form inputs hidden.
4. Service Providers
We share data only with the companies that run parts of the platform for us: Supabase (database and sign-in), Google (Google sign-in, and YouTube, which plays the homepage video under Google's privacy policy), Cloudflare (storing and streaming course videos), PostHog (analytics and crash reports), Expo (delivering push notifications), Resend (sending email) and Razorpay (course payments on the website).
5. Payment Information
Paid courses are bought on the website, never inside the Android app, and a course bought on the website opens in the app on the same account. Payments are processed by Razorpay, a PCI-DSS-compliant payment gateway: you enter your card, UPI or bank details on Razorpay's checkout, and Parikshanam never sees or stores them. We pass Razorpay your account email so it can send you a receipt, and Razorpay tells us the order number, payment ID, amount and whether the payment succeeded, which we keep with your enrolment. Free courses collect no payment details. If you paid by UPI on the website before card payments existed, we stored the screenshot of the payment and emailed it, with your name and phone number, to our team so they could confirm your enrolment. By making a purchase, you also agree to Razorpay's terms and privacy policy.
6. Cookies and Tracking
On the website we use essential cookies to maintain your login session, and analytics cookies as described in section 3. You can disable cookies in your browser settings; however, some features may not function correctly without them.
7. Data Retention
Your account data is retained for as long as your account is active. You can request deletion of your account and associated data from the profile screen in the app, at parikshanam.com/delete-account, or by emailing privacy@parikshanam.com. Certain records may be retained for legal or accounting purposes.
8. Children's Privacy
Parikshanam is designed for students in classes 6 to 12. Students under 18 should use the platform with parental awareness. We do not knowingly collect data from children under 13 without verifiable parental consent.
9. Data Security
We implement industry-standard security measures including encrypted data transmission (TLS), access controls, and regular security reviews. Despite our best efforts, no online service is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notice. Continued use of the platform after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at privacy@parikshanam.com or write to Parikshanam, India.